These Terms of Service ("Terms") govern your use of the Clearframe Systems website and consulting services. By accessing our website or engaging our services, you agree to be bound by these Terms.
1. About Clearframe Systems
Clearframe Systems is an AI automation consulting company operated by Roger Richards, based in Turlock, California, USA. We help small service businesses implement AI tools and automations to improve efficiency and reduce revenue lost to manual, repetitive tasks.
Email: rogerrichards09@gmail.com · Website: clearframesystems.biz
2. Eligibility
By using our services, you represent that you are at least 18 years of age, have legal authority to enter into this agreement, and are using our services for lawful business purposes.
3. Services Offered
- Session 1 — AI Setup Session ($150): A 1-hour working session to assess your business and build a foundational AI system tailored to your operations.
- Workflow Audit ($500–$2,500): A comprehensive review of your workflows to identify and scope automation opportunities.
- Automation Build ($1,500–$10,000+): Custom design, build, and implementation of AI-powered automations.
- Monthly Retainer ($500–$3,000+/month): Ongoing AI support, system maintenance, and continuous improvement.
Service scope, deliverables, and pricing for each engagement are confirmed in writing before work begins.
4. Payment Terms
- All fees are quoted in US dollars (USD)
- Payments are processed via PayPal invoice
- Payment is due before each session or as specified in your service agreement
Refund Policy
- Session 1: Full refund if cancelled at least 24 hours before the session. No refund for cancellations within 24 hours or after the session has begun.
- Audits and Project Work: Refund terms are specified in the individual project agreement. Completed work is generally non-refundable.
- Monthly Retainers: Cancel anytime with 30 days written notice. No refunds for the current billing period.
5. Client Responsibilities
By engaging our services, you agree to:
- Provide accurate and timely information needed to deliver your project
- Provide access to systems and accounts necessary for the agreed work
- Review and approve deliverables within agreed timeframes
- Use all automations and AI systems we build for lawful purposes only
- Not resell or transfer any systems we build without written consent
6. Prohibited Uses
You may not use our services to violate any law, infringe on intellectual property rights, engage in fraudulent activities, build automations that harass or spam individuals, or process personal data in violation of applicable privacy laws. We reserve the right to terminate services immediately for prohibited uses.
7. AI Services — Specific Terms
- AI outputs are not guaranteed to be error-free. We review all client-facing outputs, but errors can occur.
- You are responsible for final approval of any automation before deployment.
- AI does not replace professional advice. Nothing we build constitutes legal, financial, or medical advice.
- Your data is not used to train AI models. We do not share your business data with AI providers for training purposes.
- All automations are disclosed to you and require your approval before going live.
8. Intellectual Property
Our materials: All frameworks, templates, and proprietary methodologies remain our intellectual property. You receive a non-exclusive license to use deliverables built for your specific engagement.
Your materials: Any content, data, or brand assets you provide remain your property. You grant us a limited license to use them solely to deliver your project.
Deliverables: Automations and systems built for your business become yours upon full payment.
9. Confidentiality
We treat all client business information as confidential and will not disclose your proprietary information to third parties without your consent, except as required by law or necessary to deliver your services.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Clearframe Systems shall not be liable for any indirect, incidental, or consequential damages. Our total liability for any claim shall not exceed the total fees paid by you in the 3 months preceding the claim. We are not liable for losses caused by third-party platforms, system outages, or AI errors that occur despite reasonable care.
11. Disclaimer of Warranties
Our services are provided "as is." We make no warranties that our services will meet all your requirements, that automations will be error-free, or that any specific business outcome will be achieved. We always work in good faith to deliver value.
12. Termination
By you: Cancel any ongoing engagement with 30 days written notice. You remain responsible for payment of services delivered to the termination date.
By us: We may terminate services immediately if you violate these Terms, engage in abusive behavior, fail to make required payments, or use our services for illegal purposes.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of California, USA. Before initiating any formal dispute, both parties agree to attempt good-faith resolution. If informal resolution fails, disputes shall be resolved through binding arbitration under AAA rules in Stanislaus County, California.
14. Changes to These Terms
We reserve the right to update these Terms at any time. Continued use of our services after changes constitutes acceptance of the updated Terms.
15. Contact
Clearframe Systems
Roger Richards, CEO
Turlock, CA
Email: rogerrichards09@gmail.com
Website: clearframesystems.biz